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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jeff Mauk

April 17, 2026

5  out of  5
rating by Jeff Mauk
"Always very helpful."
We responded:
"Hi Jeff, Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you had a great experience. Your support means a lot to us, and we look forward to serving you again soon! Best regards, Joe"
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CJ Szmal

April 7, 2026

5  out of  5
rating by CJ Szmal
""
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Bill Casey

April 6, 2026

5  out of  5
rating by Bill Casey
"Kimberly Delbarto did an excellent job of taking care of everything that I needed. She was polite and efficient and I recommend this office because of her"
We responded:
"Thank you for the amazing review, Bill! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. And you are right......Kim is amazing. Joe Lankau "
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Jay Elias

March 26, 2026

5  out of  5
rating by Jay Elias
"We recently switched from USAA to State Farm. Michael Moynahan was extremely helpful in explaining our new policies (homeowners and auto). The whole process of switching insurance companies was easy and fast. We saved about $500 overall with both policies. Would highly recommend this company. Ask for Michael, he was Great!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with Michael. If you ever need anything down the road, do not hesitate to reach out to our team —we would love to help!! Joe Lankau"
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John Shook

March 23, 2026

5  out of  5
rating by John Shook
"Agent Michael Moynahan gave expert advice and courteous service. I would recommend Joe Lankau State Farm office and Michaelvpersonally for all your insurance needs!"
We responded:
"John Thank you so much for your kind words and recommendation! We're delighted to hear that Michael provided you with expert advice and courteous service. At Joe Lankau State Farm, we strive to offer the best support for all your insurance needs. We truly appreciate your trust and look forward to continuing to serve you! Joe Lankau"
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Kayla Bellew

March 19, 2026

5  out of  5
rating by Kayla Bellew
"Kim is absolutely amazing! We transferred from Oklahoma to Phoenix and she made the process seamless and stress free. She was so knowledgeable and saved our family so much money. Would definitely recommend 10/10!"
We responded:
"Kayla Thank you so much for your kind words! We're thrilled to hear that Kim made your move to Phoenix smooth and stress-free. It's great to know she could help save your family money. We truly appreciate your recommendation. Joe"
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Alex Pera

March 18, 2026

5  out of  5
rating by Alex Pera
"Ask for Kim if you call in! She is extremely helpful, patient and sweet."
We responded:
"Alex Thank you for your wonderful feedback! We’re so glad to hear Kim was helpful, patient, and sweet. Be sure to ask for her next time you call—we’ll make sure she’s ready to assist! Joe"
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Sharon Kern

March 16, 2026

5  out of  5
rating by Sharon Kern
"Agent Michael Moynahan, who works with Joe, saved us over $5,000 when we moved from AAA. We saved on our homeowners, automobile and umbrella insurance. Mike made it very simple and answered all of our questions and concerns."
We responded:
"Thank you so much for your kind words Sharon! We're delighted Michael was able to save you over $5,000 and make the process simple. We appreciate your trust and look forward to continuing to serve you! Joe Lankau"
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Judy Hallamore

February 25, 2026

5  out of  5
rating by Judy Hallamore
"We have had an outstanding experience with this office, and will continue to use their services for our AZ insurance needs. I highly recommend!"
We responded:
"Hi Judy, Thank you so much for your kind words and positive feedback! We’re thrilled to hear that you had a great experience with us. Your support means a lot, and we look forward to serving you again soon! Best regards, Joe Lankau, Agent"
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Maria Kochanoff

November 26, 2025

5  out of  5
rating by Maria Kochanoff
"Kim is so helpful and timely any time I need her. She has an excellent way about setting my mind at ease with all of her professional knowledge. It’s such a pleasure working with her."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Carrie Lehrman

October 17, 2025

5  out of  5
rating by Carrie Lehrman
"Kim has helped us for over 10 years. She is amazing and wouldn’t use anyone else!"
We responded:
"Kim thanks you for your 5-star review! My State Farm team` and I are happy to be your good neighbor!"
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Breyden Heil

October 16, 2025

5  out of  5
rating by Breyden Heil
"Ive used a lot of different insurance companies and agents before and Joe's agency is the easiest to work with by far. Kim is always available to take my calls and help out with all my different vehicle and home policy needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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W01058 MKT03

October 1, 2025

5  out of  5
rating by W01058 MKT03
"Kim is absolutely amazing. Such a hard worker. Does what she says she’s going to do and is such an asset to this office. Very pleasant and friendly and knows how to do her job. Love that she makes everything so easy!!!!! Highly recommend"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Alicia Mendoza

May 7, 2025

2  out of  5
rating by Alicia Mendoza
"I have been with State Farm for over 30 years—starting when Kim’s dad was the agent, and then continuing with Joe and his assistant Kim. Unfortunately, over time, their responsiveness declined significantly. Despite multiple attempts to reach out as a long-time loyal customer, I was met with silence. I even told Joe that if I didn’t get a reply, I’d have no choice but to find a new agent. Sadly, the lack of response seemed to confirm they no longer valued my business. I’m now with a new State Farm agent, and the difference is night and day. He’s been incredibly attentive and responsive—something I didn’t realize I was missing until now. Honestly, I should have made the switch sooner. It’s disappointing to end a decades-long relationship this way, but I’m glad to finally feel taken care of."
We responded:
"Hi Alicia. Thank you for your feedback and for the many years you were with us. We’re truly sorry to hear about your recent experience and regret that we didn’t meet your expectations. Your loyalty meant a great deal to us, and we’re disappointed to have let you down. We appreciate your honesty and wish you all the best with your new agent. - Joe "
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HectorP

March 7, 2025

2  out of  5
rating by HectorP
"No loyalty! I have been insured through Joe Lankau’s branch for 10+ years. Never had issues always paid on time, even went from 1 car to 4 vehicles and home. In the last 2 years my wife had 2 accidents which they paid just under $10k combined for and then deemed us uninsurable so dropped us. We have paid more than $14k in monthly bills in just the last 4 years we’ve added our Tahoe, so a lot more in the 10 years I’ve been paying, no other accidents or tickets and we get dropped. No explanation besides “due to my wife’s 2 accidents”. Makes you feel as a client that they basically took my money and ran. I won’t knock on customer service because they have always been great. Very nice and got you answers and quick to respond, but don’t get in an accident in which you pay a company to cover those accidents is apparently the lesson. Thanks State Farm"
We responded:
""Dear HectorP Thank you for sharing your feedback. We understand that having a policy canceled can be frustrating, especially after experiencing multiple accidents. Our primary goal is to ensure the safety of all our policyholders and the community, which is why we have specific guidelines in place regarding cancellations. We recognize that accidents can happen to anyone, and we encourage safe driving practices to help reduce the risk of future incidents. We appreciate your understanding of our policies and hope that you can find a suitable solution moving forward. If you have any further questions or need assistance, please feel free to reach out to our customer service team. We're here to help. Best regards, Joe Lankau Agent State Farm Insurance"
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Stan K

January 3, 2025

5  out of  5
rating by Stan K
"Great insurance agent with friendly people that will patiently guide you through all your insurance needs. My main contact, Kim DelBarto, has been a terrific resource over the years to help ensure I have the appropriate coverage for my personal and business property, at the lowest possible cost. Many thanks for being a great partner to me and my company!"
We responded:
"Subject: Thank You for Your Kind Words! Dear Stan Thank you so much for your wonderful review! We’re thrilled to hear that you had a positive experience with Kim Delbarto. We truly value her expertise and dedication, and we’re glad to know she was a terrific resource for you. Your feedback means a lot to us, and we look forward to continuing our partnership with you. If you ever need anything else, please don’t hesitate to reach out! Best regards, Joe Lankau Agent State Farm Joe Lankau Agency"
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mary malone

August 22, 2024

5  out of  5
rating by mary malone
"Both Joe and Kim have been amazing! Kim is extremely knowledgeable and got us a better rate, and I didn't think that was possible but they did it! So happy I made the switch to State Farm!"
We responded:
"Thank you, Mary for the incredible review. Everyone in our office from the receptionist to the licensed staff do an incredible job. Tell Ted i said hello. Joe"
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Wayne Kissler

June 4, 2024

5  out of  5
rating by Wayne Kissler
"I am a State Farm Agent in Greenwood, IN and I referred a very good friend who was purchasing a home in Arizona to the Joe Lankau Agency. Kim D called the referral right away and provided my friend remarkable customer service....and the State Farm home quote was half the competitors quote. Kim D is awesome!"
We responded:
""Thank you, Wayne, for your 5-star review and for referring your friend to us! We're glad to hear that Kim provided remarkable customer service and helped you choose the right home insurance plan for your needs. We greatly appreciate your feedback! -Joe""
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Lisa Montgomery

June 1, 2024

5  out of  5
rating by Lisa Montgomery
"Just wanted to give a shout out to an amazing set of people!! Kim is amazing and goes out of her way to be helpful. You ways get a friendly voice when u call. They actually return phone calls quickly! If your looking for good old fashion customer service then these are the people you need to do business with. My family has been with them for over 16 years. Highly recommend them!"
We responded:
"Thank you Lisa for the amazing review. Kim is the best in the business Joe"
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robert gordon

March 22, 2024

5  out of  5
rating by robert gordon
"Allstate sent my renewal notice! My premium went from $2100 a year to $5100. No one could tell me why at corporates except to say it is bcz that is what we charge. I had 30 yrs with them and not a single claim. I called Joe at State Farm and made an appointment with Kim. Kim is fantastic , knowledgeable and a great sense of humor. In 1.5 hrs, I got better coverage on auto (saved$400 ) home saved ($2500) with better coverage and she made sure the coverages on my umbrella where what Hagerty insurance needed for my car collection. I would recommend them to my family and friends. Job well done"
We responded:
" Thank you for the review Robert. Kim is fantastic!! Let Kim or anyone here at our office know what your future needs are Drive Safe Joe"
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Phil

March 8, 2024

5  out of  5
rating by Phil
"Joe Lankau's office is great and a pleasure to work with. When I moved here a couple of years ago I shopped insurance and they had the best rates. I also like dealing with a local business and building a relationship with them. Kim is outstanding and always extremely helpful. If you are looking for a local insurance agent look no further."
We responded:
"Thanks Phil for the 5 Star review. Kim, Trish,Lindsay and myself will continue to do outstanding service. Come in the office anytime. Always great to see you!!! Joe"
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Terry Wohlgenant

February 27, 2024

5  out of  5
rating by Terry Wohlgenant
"Love working with everyone at Joe Lankau's office. They are always helpful, professional and a joy to work with."
We responded:
"Thank you, Terry. We appreciate your review and business. All of us here will continue to be your "Good Neigh-Bah" :) Joe "
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Cary Snider

February 14, 2024

5  out of  5
rating by Cary Snider
"Kim from Joe Lankau's office has helped me with over 300 policies over 10 years. I couldn't imagine working with anyone else. Her professionalism and friendship has made the Insurance experience such an easy one. I will always appreciate the efforts of this office!"
We responded:
"Cary Wow!!! thanks so much for the review!!! Kim goes far beyond the extra mile, She is amazing. In fact, the whole staff here is incredible also. Thanks again! Joe "
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Crystal Gonzales

February 14, 2024

5  out of  5
rating by Crystal Gonzales
"Great staff and super friendly helped me out with auto, life and homeowners! Lindsey is great and very knowledgeable!"
We responded:
"Thank you, Crystal, Lindsay and myself greatly appreciate your review. Oh and....we value you and all our clients immensely!!! Joe"
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joe phoenix

November 18, 2023

5  out of  5
rating by joe phoenix
"I have been with Joe's office at least 15 years. I cannot say enough good about the entire staff. Especially Kim Delbarto. Service with integrity"
We responded:
"Joe Phoenix, Thank you for your business over the years. Kim is incredibly talented. She, Patricia and Lindsay are an awesome team. Thanks Again Joe Lankau "
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Lindsay Moore

August 17, 2023

5  out of  5
rating by Lindsay Moore
"Best in all of Arizona!"
We responded:
"Thank you so much Lindsay. Our Team will continue to meet that/your expectation. With Much Gratitude Joe"